Core Competencies
15+ years of hands-on experience across diverse IT domains, with deep expertise in enterprise technologies and proven ability to deliver complex technical solutions across international markets.
🔧
ITSM & Service Management
ServiceNow Platform95%
ITIL Framework92%
Process Optimization90%
Service Desk Management88%
Incident & Change Management94%
☁️
Cloud & Infrastructure
Microsoft 365 / Azure90%
Cloud Migration Strategy88%
IT Infrastructure Management85%
Network & Security82%
Device Management (Intune)87%
📋
Project Management
IT Project Leadership93%
SDLC Implementation89%
Stakeholder Management91%
Vendor Management86%
Risk & Quality Management88%
🚀
Digital Transformation
Process Automation (RPA)85%
Custom Solution Development87%
Data Analytics & Visualization83%
Digital Strategy90%
Change Management89%
⚡
Technical Skills
JavaScript / Web Development82%
PowerShell Scripting85%
SQL & Database Management80%
REST APIs & Integration84%
Power Platform (BI/Apps)86%
🎓
Training & Leadership
Technical Training Delivery94%
Team Leadership91%
Knowledge Transfer93%
User Adoption Strategies89%
Mentoring & Development90%
Certifications & Credentials
Professional certifications and continuous learning ensure cutting-edge expertise
🏆
ITIL Certified
IT Service Management Framework
⚡
UiPath Certified
Robotic Process Automation
☁️
Microsoft Certified
Azure & Office 365 Administration
🌐
ServiceNow Expert
Platform Development & Administration
Global Experience
🇦🇷ArgentinaAR
🇩🇪GermanyDE
🇬🇧United KingdomGB
🇨🇳ChinaCN
ARArgentina
DEGermany
GBUnited Kingdom
CNChina
Multi-cultural IT leadership experience across diverse business environments, regulatory frameworks, and technological landscapes.