About Me
Christian Piana — IT Consultant Munich
A global trailblazer with 20 years of dynamic career experience across diverse industries, having worked on multiple continents. With over a decade dedicated to IT, I harness technology to drive innovation and elevate businesses. Pragmatic, ambitious, and customer-centric — I thrive on tackling complex challenges and delivering measurable value.
How I Help
Services & Solutions
I help startups, SMBs, and enterprises transform their IT operations, streamline processes, and unlock digital potential.
ITSM & ServiceNow
Design, implement, and optimise ITSM processes on ServiceNow — cutting resolution times, raising SLA compliance, and automating workflows.
Digital Transformation
Guide organisations through end-to-end digital transformation: from process mapping to system implementation and change management.
Microsoft 365 & Intune
Zero-downtime tenant migrations, Intune device management, conditional access policies, and licence optimisation.
IT Project Leadership
Own critical IT initiatives end-to-end with predictable delivery, clear reporting, and stakeholder alignment.
Process Automation (RPA)
Eliminate repetitive work with UiPath and Power Automate — measurable time savings and higher accuracy.
Technical Training
Targeted, hands-on training programs that ensure platform adoption and reduce support tickets.
Full-Stack Web Development
End-to-end website design, development, and deployment using modern frameworks like Next.js, React, and Tailwind — including SEO/GEO optimisation and ongoing support.
My Approach
Why Work With Me
Results Over Theory
I don’t just recommend solutions — I implement them. Every engagement is measured by tangible outcomes: reduced costs, improved efficiency, and real business value.
Global Perspective
20 years across Argentina, China, the UK, Austria, and Germany bring unique insights into diverse business cultures, regulatory environments, and technology landscapes.
Customer-Centric
I tailor every solution to your unique context. No cookie-cutter frameworks — just pragmatic approaches that teams can adopt and sustain long-term.
End-to-End Delivery
From strategic assessment through implementation to ongoing support and training — I own the full lifecycle so nothing falls through the cracks.